Tom Hanks, owner, 24/7 Express Handyman Service · Updated September 2026
24/7 Express Handyman Service answers burst-pipe calls in Park City. 55°F is the minimum thermostat setting IBHS recommends keeping in a home no one is occupying, to keep pipes from freezing. (IBHS Winter Weather Ready Guide news release) 6,900 feet is the elevation of the NOAA climate station in Park City, whose 1991-2020 climate normals record a January average low temperature of 15.6 degrees Fahrenheit and an average January high of just 32.7 degrees Fahrenheit, keeping daytime temperatures at or below freezing for much of the month, plus 2.25 inches of average January precipitation. (NOAA NCEI U.S. Climate Normals 1991-2020 (Monthly) — Park City, UT)
Do this now
Shut the main water valve — usually where the supply enters the house, near the water heater, or at the meter box by the street.
Open the lowest tap in the house to drain the pressure, and open the tap nearest the frozen section.
Move anything that will be ruined by water; put a bucket or towels under the leak.
Shut off and isolate the supply if you could not find the valve.
Contain the leak, extract standing water and set drying equipment.
Make safe: pull soaked drywall or ceiling that is sagging, and secure the area.
What the licensed partner does
A licensed plumber repairs or replaces the burst section and restores supply; that work is contracted and billed by the plumber.
What to have ready when you call
Where the main shut-off is, if you know
Whether the water is on or off now
Which room and floor the leak is on
The address and a gate or lockbox code if the house is unoccupied
What happens next
The dispatcher confirms your address, the zone rate and the dispatch fee, then Tom rolls.
On arrival Tom stops the water, contains the damage and photographs everything before it is moved.
Photograph the damage before anything is moved and keep every receipt; 24/7 Express Handyman Service provides an itemised invoice your insurer may ask for. The dispatch fee and job cost are paid by you on the day.
In Park City
Park City's nightly rental ordinance requires each licensed property's responsible party to live within a one-hour drive of the property, remain reachable by phone twenty-four hours a day, and respond to inquiries within twenty minutes of receiving them. (Park City Municipal Code §4-5-3, Regulation of Nightly Rentals)Park City's nightly rental ordinance also requires snow removal service to off-street parking facilities associated with the rental property, so that off-street parking is at all times available for occupant use. (Park City Municipal Code §4-5-3, Regulation of Nightly Rentals)
Calls come from around Main Street, Jordanelle, I-80 / Parleys, the basin, up in Park City.
Questions people ask
How cold does it have to be for pipes to freeze in Park City?
There is no single trigger temperature since insulation and exposure matter, but IBHS and DC Water both advise keeping an indoor thermostat no lower than 55°F to keep pipes from freezing. Park City's own January average low, shown above, is the number worth watching.