Tom Hanks, owner, 24/7 Express Handyman Service · Updated September 2026
24/7 Express Handyman Service answers running-toilet calls in Salt Lake, Park City and Heber. 180 gallons of water a week is what household leaks — a running toilet is one of the most common — can waste, according to EPA WaterSense. (Residential Toilets — US EPA WaterSense)
Do this now
Shut off the toilet's own water valve, usually on the wall or floor just behind the bowl — turn it clockwise until it stops.
If it's already overflowed, protect the subfloor with towels and check whether water has reached an outlet or a ceiling below.
Lift the tank lid and, if you can reach it safely, hold the flapper down or lift the fill-valve float to slow the running water until the shutoff takes effect.
When to stop and call
If the water won't stop after the shutoff valve is closed, if it's coming from the base of the toilet rather than the tank, or if a ceiling below is wet, stop and call. 24/7 Express Handyman Service handles the shutoff and drying, and brings in a licensed plumber for the fixture repair and anything beyond it.
Make safe: clear the area around the toilet so nothing is left sitting in water.
What the licensed partner does
A licensed plumber handles the flapper, fill valve or flush handle and anything beyond the fixture itself — a cracked tank, a wax ring failure, or a clog in the branch line — and that work is contracted and billed by the plumber.
What to have ready when you call
Whether the shutoff valve is on or off now
Whether the floor around the toilet is wet
How long it's been running
The address and access details
What happens next
The dispatcher confirms your address, the zone rate and the dispatch fee, then Tom rolls.
On arrival Tom stops the water and dries the area, then brings in a licensed plumber for the fixture repair itself.
Photograph the damage before anything is moved and keep every receipt; 24/7 Express Handyman Service provides an itemised invoice your insurer may ask for. The dispatch fee and job cost are paid by you on the day.
Questions people ask
How much water does a running toilet actually waste?
Household leaks — a running toilet is one of the most common — can waste 180 gallons of water a week, according to EPA WaterSense, enough to show up as a noticeably higher water bill before anyone notices the sound.
