Will you deal with the guest?
Tom works around guests when he has to, but the host is the customer: the host authorises, the host is billed, the host gets the photos.
Vacation-rental hosts
Tom Hanks, owner, 24/7 Express Handyman Service · Updated September 2026
24/7 Express Handyman Service is the call a host makes when guests arrive in three hours and something in the house is broken.
Host authorisation is confirmed before turnover work starts; the work order and photos go to the host, not the guest.
The arrangement
Call to set up a standing arrangement; terms are agreed by phone and confirmed in writing before the first dispatch.
Call now
Answered 24/7 by Tom or his dispatcher.
24/7 Express Handyman Service confirms the address, the zone rate and the dispatch fee before rolling.